Customer Care
Refund & Return Policy
At Amali Couture, we want you to be happy with your purchase. Please review our policy before placing your order.
1. Change of Mind
We do not accept returns or exchanges for change of mind. Please review product descriptions, images and details carefully before placing your order.
2. Damaged or Incorrect Items
If your order arrives damaged or you receive an item different from what you ordered, please contact us so we can review the issue and advise on the appropriate resolution.
3. Reporting an Issue
Please contact us as soon as possible after receiving your order. Include your order details and clear photographs showing the damage or incorrect item, where applicable. This helps us assess the issue.
4. Resolution
Once we have reviewed the issue, we will communicate the appropriate next steps. Depending on the circumstances, this may involve a replacement, exchange or refund where applicable.
5. Contact Us
For assistance with a damaged or incorrect order, please contact Amali Couture through our official customer contact channels.